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COVID-19 Business Update

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In order to mitigate risks from COVID-19, we will be temporarily changing our business process. This may very well result in longer turnaround times as our support staff is limited while many work from home requests are keeping us busy.

Monday-Friday we will be taking drop offs by appointment. If you happen to walk in, we kindly ask you to wait at a distance of at least 6 ft (or outside) until the current client is taken care of.

Sat-Sun will be limited to remote support sessions only until further notice.

We will also be taking some precautions on our end to ensure that client machines are clean coming in, and leaving the facility.

We appreciate your patience with us during this difficult time. Please stay safe out there.

COVID-19 Keeping You Home? Kaddy’s Offers Remote Support!

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We understand that the spread of coronavirus has people worried, and rightfully so.

Kaddy’s Computer Repair wanted to take this time to make our clients aware of repair opportunities that can done over the phone, without ever leaving home. In general, if the issue is a software problem (email, virus, windows upgrades, etc) we can most often fix it via remote support session, with few exceptions.

Also, it only takes a few minutes to get setup so that we can get connected and take over from there, letting you go back to work, taking care of the kids, errands, or whatever! 

Feel free to call us any day of the week with questions or to request a support session. 

Mention this newsletter, and get $5 off your next remote session!

Also, we’ve attached a picture to this email that may help narrow down symptoms to determine if they could be COVID-19, or if it’s just another cold/flu. Take care out there!

Find Out Who Is Giving Away Your E-Mail Address

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Wish you could get an idea of who was selling your email info to advertisers? Well, there is a way!

With gmail (and certain other mail providers), they ignore certain characters in emails so you can use a little trick to keep track of where you signed up.

For example, if I was signing up for an eBay account, and let’s say my email address is kaddys123@gmail.com, I could sign up using the email address kaddys123+ebay@gmail.com.

I will still receive all emails sent to kaddys123+ebay@gmail.com at my normal kaddys123@gmail.com, because gmail ignores the plus sign and everything after it.

Now, let’s say that HP starts sending me emails and I look at the “To:” field and it says “kaddys123+ebay@gmail.com“. I now know that they likely got my email address via eBay, as that is a unique address I ONLY used for signing up with eBay.

As long as you are creating a unique address for every account you sign up for, this neat little trick will help you keep track of who is giving your info away!


#KaddysComputerRepair #TechTips

SNAKE Ransomware – Make a backup!

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Looks like we have more ransomware out in the wild. It’s called the SNAKE ransomware.

This is an especially good time to make sure you have an off site backup (remember, backups plugged into the local machine can also be encrypted by ransomware, rendering them useless in some cases).

#Ransomware , for anyone who is not familiar with the term, encrypts files on your hard drive, essentially rendering them useless unless you are able to decrypt them. They typically will have you pay a “ransom” (in bitcoin, or something similar) so that they can send you a decryption key and you can access your files again.

This is some of the worst type of malware out there. Be careful and make sure your important files are BACKED UP! 


You can read more about SNAKE on Bleeping Computer

VPNs & Split Tunneling

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For those who are not familiar with VPN’s, here’s a quick breakdown of what they can do:

  • Mask your IP address, making it look like you are connecting from somewhere else.
  • Encrypt your data. This means that if you’re on, say, a public WiFi network at a cafe, you can better secure the data you are transmitting from your computer.
  • By masking your IP and making it look like you are coming from a different location, this also allows you to bypass filters that would have prevented you from reaching what you wanted. For example, if you’re overseas and wanting to use the US based Netflix, you can connect to a US based VPN to get around it (well, kind of. Netflix can sometimes catch and block this type of traffic)

Now on to Split Tunneling. More VPN services, such as Private Internet Access, or PIA, are enabling you to SPLIT the traffic on the VPN. This means you can have some applications show that they are coming from your true location, and others appear as if they are not.

Using my own example below, I’ve selected a few apps, such as web browsers, to use my connection, and others to route through the VPN. This can serve several purposes, such as keeping your full speed on apps you need speed on, and routing through VPN traffic the apps that don’t necessarily need that speed.

Overall, if you’re looking to secure your traffic, watch Netflix from overseas, or just secure your privacy, a VPN may be the solution.